by Caitlin Vandewater | Mar 2, 2026 | Fixed Ops, Video MPIs
The automotive industry is changing faster than a dual-clutch transmission, but many tech school curriculums are still stuck in the era of paper clipboards and carbon-copy forms. While students are learning to tear down engines, they’re missing the single most...
by Caitlin Vandewater | Feb 27, 2026 | Digital Marketing, Merchandising, Variable Operations
In the fast-moving world of automotive retail, your website is no longer just a digital brochure; it’s your most productive (or most neglected) salesperson. For dealership groups, managing a digital presence across multiple rooftops has traditionally been a game of...
by Caitlin Vandewater | Feb 25, 2026 | Fixed Ops, Video MPIs
The automotive industry is in the middle of a digital revolution, and it’s an exciting time to be an aspiring technician! At Surfwrench, we believe the next generation of mechanics shouldn’t just be great with their hands—they should be masters of the modern...
by Caitlin Vandewater | Feb 22, 2026 | Fixed Ops, Merchandising
In the world of automotive retail, 2026 is less of a “new year” and more of a “meticulously calculated recalibration.” If the last few years were a chaotic scramble of supply chain ghosts and “market adjustment” stickers, 2026 is...
by Caitlin Vandewater | Aug 20, 2025 | Fixed Ops, Video MPIs
Let’s start with a scenario: You are a technician at a OEM dealership that has recently incorporated Video Multipoint Inspections into its service lane. One of the first vehicles to come into your bay has just over 5000 miles on the odometer and is in pristine...
