Tag: auto repair in rochester ny

To Our Customers: We Can Save You $$$

Happy New Year everyone, welcome to 2017, and welcome to Surfwrench. I am co-founder and lead technician here at Surfwrench, my name is James Miller. You can refer to me as your Uncle Jimmy, you know the uncle that can fix your car. Now maybe you don’t have an uncle or someone who can fix your car, well now you do. Since I can’t fix every car in America, I have enlisted the help of some other enthusiastic technicians and mechanics to fill in for me. We are going to join forces to free you from the death grip of repair shops and dealers. You know, the $100 – $150 dollar an hour labor people. Read on and I’ll show you some simple math that may make you mad, then glad, glad for Surfwrench. So if the election didn’t go your way, your favorite celebrity died, or your car broke down in 2016, relax. We here at Surfwrench are going to make it all better. Happy New Year Indeed!

Why Do Car Repairs Cost So Much?

In order for us to tell you our story, we need to give you a brief history lesson. In the past people with car problems took their cars to a shop. Then that shop assigned a mechanic to look at your car, the mechanic performs diagnosis, then comes up with an estimate. These estimates are the total of the cost of parts, and labor. Now in order for the shop or dealer to make money, they mark up the parts to list price. Then they determine the labor time to perform the repair and hit you with their infamous labor rate. Let’s take a look at some numbers, let’s say you need a water pump, the part is $100. The labor is 3 hours at $100 dollars and hour. That makes this repair at the shop or the dealer cost you $400 plus tax, Maybe that sounds reasonable to you and for hundred plus years many people would have agreed. But here is the updated story, with better math.

Continue reading “To Our Customers: We Can Save You $$$”

Year in Review 2016

So 2016…yeah…that happened. It was a terrible year for music lovers, film buffs, iced tea enthusiasts, Syria, Democrats…and at the time of writing this, there is still two f**cking days left in the year. 2016 was so brutal, a man started a Go Fund Me to protect Betty White from 2016. However, amidst the grey clouds is a major silver lining to everyone who owns a car.

Continue reading “Year in Review 2016”

Used Car Review – 1999 Saab 9-3 SE

Image by OSX via Wikimedia, Public Domain
Image by OSX via Wikimedia, Public Domain

In the bleak mid-winter I found myself looking for something that would be able to make it through the rest of the winter without breaking the bank, or my daily: a BMW E39. When flipping through the automotive classifieds. Seeing as I have lived my entire life in Rochester, and having contributed to our Winter Beater Blog: I knew i wanted something squat, front wheel drive, and possibly Scandinavian. It is at that point when I found an ad for a 1999 Saab 9-3 SE for a mere $1200 and decided to abide by the first law of car searching: “Thou shall always take a look.”

What I found was a little bit worse than what I expected, which was then confirmed by a GM Master Check via a Surfwrench Used Car Check. I ended up passing on my chance to buy this “jet fighter on wheels” but not before putting through its paces, and having a great bit of fun.

The 1999 Saab 9-3 SE is a GM made, Swedish designed, small-executive car offering a 2-liter turbocharged inline 4 cylinder engine producing 200 HP. Right away, I could tell that there were issues with the turbo charger. It wasn’t coming from a lack of power, rather an excess of heat that was building up, which was then causing a lack of power. When something is overheating in the winter, there is usually a fairly sizable problem. I discussed it with the seller and he said that the car always did that, which told me that it had been neglected for quite some time. Other than that, when the car was cold, it was a good drive: the power delivery was nice and the handling was also very squat, square, and “chunky”. It never felt heavy, but it did feel very solid- this isn’t a terribly heavy car, but you can tell that it is well built—sturdy. Continue reading “Used Car Review – 1999 Saab 9-3 SE”

How to Use Surfwrench

We’ve said it once; we’ll say it again. There are two rules to owning a car:

Rule #1: If you own a car, it will break.

Rule #2: There is nothing you can do about Rule #1.

We can’t tell you how, where, and what will break on your car, but our technicians can help you fix it. Even better, they can help save you time and money on your next car repair. Surfwrench was built to be a platform between customers and technicians who can not only fix your car, but want to fix it. Our site and app give you the power to choose who fixes your car. Our goal is to eliminate the hassle of having to go to the dealership and pay an arm and a leg for routine repairs.

Our team has taken a little bit of time to put together this handy post for how to get started on our site. It’s not the most thrilling thing you’ll read today, but we figure, if it can help our customers use our site easier, it’s worth the time to lay it all out step-by-step. Continue reading “How to Use Surfwrench”